1. Overview & Scope
Acharya Rohan Chandra is an award-winning Vedic astrology practice based in New Ashok Nagar, Delhi, offering authentic Jyotish consultations, kundli analysis, matchmaking, numerology, vastu guidance, gemstone recommendations and structured astrology courses. This policy applies to all visitors and users of our website, our free online astrology tools, and clients who engage our paid services through the website, phone (+91-7499016528), email (info@astrologerrohanchandra.com) or WhatsApp.
We follow the Digital Personal Data Protection (DPDP) Act, 2023 of India as our baseline standard, and extend equivalent protections to visitors from the European Union, the United Kingdom and other regions wherever reasonably possible.
2. Information We Collect
a) Information you provide voluntarily
- Contact & enquiry details — name, email address, phone number, city/country when you submit the contact form, WhatsApp us, or request a consultation callback.
- Birth details for calculations — date of birth, time of birth and place of birth entered into our free janam kundli generator, guna milan calculator, numerology tool, Lo Shu grid calculator, marriage prediction tool and Vimshottari dasha timeline.
- Consultation context — service selected (kundli analysis, match making, career guidance, medical astrology, vastu visit), preferred date/time slot, and any life questions you choose to share.
- Course enquiries — education background and goals when enquiring about our Vedic astrology courses.
- Newsletter email — only your email address, if you opt into the Daily Horoscope Newsletter in the footer.
b) Information collected automatically
- IP address, browser type, device type and operating system.
- Pages visited, time spent, and referring website (server logs / analytics).
- Approximate location derived from IP, used solely to pre-fill timezone and place suggestions in our calculators.
c) Payment information
Consultation and course fees are paid via UPI, bank transfer or a PCI-DSS compliant payment gateway. We never see or store your full card number, CVV or UPI PIN — only a transaction confirmation reference reaches us for booking validation.
3. Free Astrology Tools & Your Birth Details
Our free Vedic calculators require birth data to generate accurate sidereal charts. Here is exactly what each tool uses and what happens to it:
| Tool | Data Used | Purpose |
|---|---|---|
| Free Kundli (Janam Kundli) | DOB, time, place | Generate lagna, rashi, navamsa chart & planetary positions |
| Kundli Matching / Guna Milan | Both partners' DOB, time, place | Ashtakoota score, mangal dosha check, compatibility report |
| Numerology Calculator | Name, date of birth | Life path, destiny, name number analysis |
| Lo Shu Grid | Date of birth | Feng Shui number grid with missing/repeating numbers |
| Marriage Prediction | DOB, time, place | 7th-house analysis, marriage timing indications |
| Vimshottari Dasha Timeline | DOB, time, place | Planetary period timeline across your life |
| Daily Rashifal | Your moon sign selection only | Today's horoscope — no personal data required |
| Daily Panchang | City/date selection only | Tithi, nakshatra, yoga, rahu kaal — no personal data required |
- Birth details are transmitted over encrypted HTTPS connections solely to run the astronomical calculation and render your result on screen.
- We do not sell, rent, trade or share your birth data with advertisers, data brokers or any third party.
- Your birth details are never used for marketing profiles, remarketing audiences, or AI model training.
- You may ask us to erase any birth data linked to a saved report at any time (see Section 9).
The Daily Rashifal and Daily Panchang tools are completely anonymous — they need nothing beyond your moon sign or city, and store no personal information at all.
4. How We Use Your Information
- To generate your kundli charts, guna milan scores, numerology readings and dasha timelines accurately.
- To respond to enquiries and schedule audio, video or offline consultations in Delhi or online.
- To prepare personalised remedy, gemstone and pooja suggestions relevant to your chart.
- To send the Daily Rashifal newsletter — only if you subscribed; every email carries a one-click unsubscribe.
- To process course admissions and share class schedules for enrolled students.
- To improve website speed, fix errors and understand which astrology guides help users most (aggregated, anonymised statistics).
- To meet legal, accounting and tax obligations under Indian law.
6. Third-Party Services
Certain interactions involve trusted processors, each governed by their own privacy policy:
- WhatsApp (Meta) — when you tap our WhatsApp button or booking links, your chat and profile are handled under Meta's policies.
- YouTube embeds — our channel videos load from YouTube, which may set its own cookies once played.
- Payment gateways / banks — UPI, card and net-banking transactions are processed by PCI-DSS certified providers.
- Email delivery — the horoscope newsletter is dispatched through a reputable bulk-email provider that enforces unsubscribe compliance.
7. How We Protect Your Data
- All traffic is encrypted with HTTPS/TLS.
- Consultation notes, charts and remedies are treated as confidential spiritual records accessible only to Acharya Rohan Chandra and authorised staff.
- Devices holding client records are password-protected and never shared.
- We never request passwords, OTPs or card numbers over call or WhatsApp — please report anyone claiming otherwise.
8. Data Retention
- Tool inputs (birth data): kept only as long as needed to produce your report; erased on request.
- Consultation records: retained up to 7 years for continuity of remedies and legal/tax compliance.
- Newsletter emails: until you unsubscribe.
- Anonymised analytics: retained in aggregate form for trend analysis only.
9. Your Rights
Under India's DPDP Act 2023, and for EU/UK residents under GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correct — fix inaccurate details such as a misspelt name or wrong birth time.
- Erase — ask us to delete your birth data, contact details or consultation record.
- Withdraw consent — unsubscribe from newsletters or decline further contact at any time.
- Object / restrict processing — tell us how you prefer your data to be handled.
- Grievance redressal — escalate any concern to our Grievance Officer (Section 13); we respond within 30 days as mandated by law.
Write to info@astrologerrohanchandra.comwith the subject line "Data Request" and we will verify and act on your request promptly.
10. Children's Privacy
Our website, tools and services are intended for users aged 18 and above. Birth charts of minors are prepared only at the explicit request of a parent or legal guardian, whose consent is recorded before the consultation. If you believe a minor's data was submitted without guardian consent, contact us and we will delete it immediately.
11. International Users
This website welcomes seekers worldwide, including NRI clients in the US, UK, Australia, Singapore, Malaysia and the Gulf. Data submitted through the site is processed in India. By using our services from outside India, you acknowledge this transfer and trust that the protections described here apply regardless of your country.
12. Changes to This Policy
We may update this Privacy Policy to reflect new tools, features or legal requirements. The revised version will always carry a fresh "Last Updated" date at the top — currently 21 August 2026. Material changes affecting how your data is used will be highlighted on this page and, where appropriate, communicated by email before taking effect.
13. Contact & Grievance Officer
For any privacy question, request or complaint, reach our Grievance Officer:
- Name: Grievance Officer, Acharya Rohan Chandra
- Email: info@astrologerrohanchandra.com
- Phone: +91-7499016528
- Office: MCD Toll Booth, B-1363, Office No. 8, First Floor, Sarpanch Complex, Opposite Gupta Food, New Ashok Nagar, Delhi – 110096
We acknowledge every privacy query within 48 hours and resolve it within 30 days.
Quick Links — All Sections & Policies
- 1. 1. Overview & Scope
- 2. 2. Information We Collect
- 3. 3. Free Astrology Tools & Your Birth Details
- 4. 4. How We Use Your Information
- 5. 5. Cookies & Tracking Technologies
- 6. 6. Third-Party Services
- 7. 7. How We Protect Your Data
- 8. 8. Data Retention
- 9. 9. Your Rights
- 10. 10. Children's Privacy
- 11. 11. International Users
- 12. 12. Changes to This Policy
- 13. 13. Contact & Grievance Officer